Shipping

We ship worldwide with tracking. Everything is printed to order in the EU, so your parcel leaves our facility a few days after you order and reaches you in 4 to 12 business days depending on your country.

Shipping time

Depending on where you live, on average it takes between 4 and 12 business days to receive your apparel. When we experience a high volume of orders, shipments may be delayed by a few days. Please allow for additional days in transit for delivery.

Customs and duties

Our products are printed in the EU. Shipments outside of this region may incur customs fees depending on the country where the order has been placed. The fee is the recipient's responsibility and may vary depending on the order value, country limits and other factors based on the product itself.

Tracking

Once your package leaves our facility, you will be notified by email and given the option to follow your package. After receiving the email with the tracking information, please allow some time for the package to start moving.

Questions

Write to hello@neomachi.com with your order number and we will look into it.